Man and Van Queen's Park Accessibility Commitment

Man and Van Queen's Park is committed to providing an accessible and user-friendly experience for all customers, including disabled users, older people, and individuals using assistive technologies. This accessibility statement explains how we aim to make our Man and Van Queen's Park website and services more inclusive and easier to use for everyone in the Queen's Park area.

Our Accessibility Standards

We are working towards compliance with the Web Content Accessibility Guidelines WCAG version 2.1, Level AA. These guidelines are recognised as the international standard for web accessibility and define how to make online content more accessible for people with a wide range of needs, including visual, auditory, physical, speech, cognitive, and neurological disabilities.

By aligning our Man and Van Queen's Park website with WCAG 2.1 AA, we aim to provide clear content, predictable navigation, and flexible interaction options that support different ways of browsing and booking our man and van services in the local Queen's Park area.

Screen-Reader Support

Our website is designed to work with common screen-reader software used by blind and partially sighted users. We aim to:

Use meaningful page titles, headings, and descriptive text to help screen-reader users understand the structure of each page. Provide alternative text for important images so that key information about our Queen's Park man and van services is not lost if images are not visible. Ensure that labels and instructions are associated with form fields so that booking and enquiry forms can be completed using a screen-reader.

We are continually reviewing the way our content is written and structured to support clearer screen-reader output and a smoother user journey.

Keyboard Navigation

The Man and Van Queen's Park website is being developed so that it can be navigated using only a keyboard, without the need for a mouse or touch screen. This approach is particularly important for users with mobility, dexterity, or vision impairments.

Key aspects of keyboard accessibility include:

Logical tab order so that you can move through content and controls in a predictable way. Visible focus indicators to show which link, button, or form field is currently selected. The ability to open menus, activate buttons, and submit forms using only keyboard commands.

We test our pages regularly to help ensure that core tasks, such as reading about our services, requesting a quote, and sending enquiries about Man and Van Queen's Park, are achievable via keyboard navigation.

Ongoing Improvements

Accessibility is an ongoing, long-term commitment. As our moving services and website for the Queen's Park area grow, we continue to review and update our content, design, and technical features in line with WCAG 2.1 AA guidance. This includes checking new pages before they go live, monitoring feedback, and making improvements where barriers are identified.

There may be some areas of our website that are not yet fully accessible. We are working to improve these areas and prioritise issues that have the greatest impact on disabled customers or users of assistive technologies.

Contact for Accessibility Requests

If you experience any difficulty using the Man and Van Queen's Park website, or if you need information in a different format, we encourage you to get in touch. You can contact us through the usual contact methods published on our website. When you get in touch, please include the following details if possible:

The page or section of the site you were trying to use. The type of device, operating system, or browser you were using. Any assistive technology you rely on, such as a screen-reader, screen magnifier, or alternative input device. A brief description of the problem or barrier you encountered.

We will review your request and aim to respond as quickly as we can with an explanation, an accessible alternative, or a plan for resolving the issue. Your feedback helps us improve our website and services for everyone in the Queen's Park community.

Feedback on Accessibility

We welcome suggestions on how to make our Man and Van Queen's Park website and moving services more accessible and inclusive. If you have ideas, comments, or concerns about accessibility, please contact us using the details provided on our main contact page. We value all feedback and use it to guide future improvements.